Companies today rely on technology to run a productive and efficient operation. Stemp Systems supports that technology. For almost 30 years our proven Stemp Standards have enabled our clients’ technology to serve as a catalyst for their business growth.
Demanding clients with complex IT needs hire Stemp to support their systems.
Understand You, Your Technology, and Your Business
You invest a lot in technology to operate your business, but have you ever done a comprehensive inventory and assessment to determine whether your equipment and office workflow are as effective,efficient and profitable...
Demonstrate Our Experience and Reputation
Consider just three of the many reasons to put your confidence in Stemp Systems.
(1) We have industry expertise in IT services for Healthcare, Legal, Accounting, Construction & Property Management in addition ...
Integrate Our Expertise with Yours
At Stemp Systems, we believe there is a “disconnect” in the way most IT support companies provide IT services. Most technology companies focus their efforts on the support of computer hardware and network infrastructure...
Choosing the optimal tech solution for your practice can enhance the lives of both doctors and staff, and even lead to an enjoyable patient experience. Choosing the ...
Could your law firm or hedge fund be faced with fines for failure to protect client data? In last week’s post, we discussed an incident in which a hospital was ...
Do you encrypt personal devices used to access private customer data or electronic patient health information (ePHI)? A HIPAA breach incident recently in the news ...
Steven S is terrific. He is constantly reminding me of what I have to do.
I was extremely happy with the help I received from Joe. I had a debilitating computer virus which generated extraneous file extensions on many of my files and programs. As a result, I could not run any of my programs or access any of my files. Joe was courteous, quick, and most importantly, competent and effective.
Daniel, First of all thanks for keeping me in the loop. I also thank you for your Friday evening phone call. I really appreciate your hard work, and thanks for a job well done.
The work done by your technician was very efficient and pleasant. Thank you for all your great services!
Just to let you know, Joe really went above and beyond to get my iPhone Contacts cleaned up and functional. Not to go into all the technical details, he called Apple Support multiple times, called me back > 6 times, called me from home and went the extra mile. Kudos to Stemp for a great employee.
I spoke to Khalid and also worked with him on an issue that is not yet resolved. I find him to be a very good asset to the Stemp Group team. He was very calm and professional. It was a good experience.
Sophia, Thank you for a very smooth Aprima (EHR) upgrade. It is always a pleasure and relief that I have the Stemp crew to keep everything computer related running well. Have a wonderful weekend.
Morris – all taken care of in your usual efficient and competent way. Thank you for your help.
I just wanted to let you know that I’m very impressed with Anthony – how he migrated a workstation from XP to Win7 last week and the user didn’t have any issues. Great job Anthony. Keep it up!
Jose did a wonderful job. He explained to J in detail the setup and the configuration of the laptops. After he was done with J, Jose also briefly explained his tasks to me. I was very impressed with Jose’s work here today. I am also very pleased to see the organization of his tasks.
I want to thank you, Morris, for the way you handled this recent repair incident. It’s good to know we can depend on you and your well qualified staff to keep our (almost) 24/7 operation going.
Stemp is great, I know there is a premium but it is well worth it…I have had several issues over the years and Stemp was able to help me remotely which was immeasurably useful to me.
Big shout out to Anthony who has hit the ground running! This was our first out-of-country set up for my team and it went seamlessly!
Dennis, Thanks for the great job you did solving how to access the path containing the content for the dtSearch database, and then re-indexing the files from server 4 to server 1. I appreciate it very much and it works well.
Today I came in early because I wanted a head start with my billing tasks. I had a number of issues with my computer and emailed a support request expecting a reply during regular business hours. To my surprise I immediately received a response at 6:20 a.m. Asad was helpful and most importantly he fixed my computer issues.
Stemp has been our IT GURU for the past 10 years who continually guides us through the technical complexities of delivering healthcare services.
As I said 1000%. I will say “only the truth.” You guys are amazing.
Khalid from Stemp fixed my virus situation yesterday – they are amazing!!!
Thanks for everything yesterday. Everything went well and Steven did a great job.
Joe, I just want to thank you once again for taking the time to program those computers that we donated. I dropped them off this weekend and everyone was very thankful and very happy. They will make a big difference at the senior learning center. You are a true hero! With much regards and appreciation.
Anthony, I wanted to thank you for all of your assistance with setting up our upcoming webinar. Your sense of urgency and attention to detail was greatly appreciated. Thanks again
Khalid: Thank you for helping us through a payroll emergency this morning. You again proved your value to us and we greatly appreciate it.
Hey my friend – just want to thank you for your great staff – the guys were really good today – they helped me tremendously. Thanks.
I want to thank Stemp for your tremendous support during the weekend upgrade to the new eCW program. This is the smoothest upgrade our facility has ever accomplished. I think all of the direct interactions between our company, Stemp and eCW did the trick. All of us are looking forward to a continuing relationship. Thanks.
Wow, thanks! Between noticing the issue with our website and the speed at which your tech came and helped yesterday I am happy I made the decision I did.
I had a chance to work with Asad, last night – actually middle of the night. He helped me with number of issues. For middle of the night he was awake & resourceful. He was confident, focused, and quick in executing his ideas in resolving these issues.
Just wanted you to know that your people are awesome…they are polite, thorough, accommodating, and very competent…a pleasure to deal with them…thanks.
A special Thank You goes to Khalid for his patience, perseverance and ingenuity in identifying the problem, establishing a solution, and then figuring out how to implement the solution in the face of numerous obstacles. All on a Sunday morning!
I will answer your question as to how my issue was handled. GREAT! Not sure how Avinash spells his name. He was kind, professional and corrected issue very quickly. Thanks Stemp for your excellent staff.
Conversion done timely, excellent, professionally… Beverly was very good. She gets very high marks in customer satisfaction. Soft spoken. Comforting. Dan is excellent. Bright guy. Sat down, did his job, got it done. No chit chat.
You guys did a wonderful job and everything is working great.
Morris: You don’t have to thank me for a compliment – you’re more than worthy. You continue to amaze me with your expansive knowledge and you never hesitate to step in and use it when called upon. So, many thanks to you and your team.
Dan, I just wanted make sure you know that I appreciate VERY much all of the help you have been giving us the past few weeks trying to clean up and finish the server switchover. You are conscientious, forward-moving, proactive, and diligent and really make me and the staff feel like you are there for us.
You guys are really top notch. I had two “Thank you Stemp Systems” experiences today.
ALL FIXED!! THANK YOU SO MUCH!! My day was going down the toilet VERY quickly. Thanks for making it better.
I thought you should know that Rashid is doing a great job. He’s very knowledgeable, organized, thorough, polite and also a hard worker. William is also excellent. I thought you should know this.
Garry was awesome. Our staff member is a little bit of a train wreck with IT, and Garry handled him nicely.
Just a quick note to commend your staff member, Avinash, who patiently, thoroughly, and expertly diagnosed and walked me through the steps necessary to get my accounting program up and running. He may have stayed overtime to do so. Please accept my sincerest congratulations on offering the best tech support. Your employee is a great asset to your team.
Thanks so much for taking so good care of our German Office. Awesome! The most recent changes and adaptations you performed helped me a lot. I have to say that your service is amazing. Again: Do you ever sleep? Thanks also for following up and even reminding me of improving my system. THANKS a million Asad.
Thank you for your teams performance during out transition to WisdomCloud and physical office moves over the past two weeks. Dan, Jose and Anthony were all great. We were a little higher maintenance than expected, and your team handled it with speed, skill and professionalism. Thanks. We look forward to your continued service as our IT provider.
I must say that Rashid did a fabulous job on Sunday. I was very surprised by his late afternoon call on Saturday with the setup of support for Sunday.
Your responsiveness to our needs on the current grant project have been impressive. Although the grant is limited in scope your team has always treated us with the same attention and respect I am sure you offer all your clients, whatever their size or IT needs may be. We look forward to reviewing the assessment and our continued work together.
I had the pleasure of working with Anthony and wanted to let you know that he did a great job. Easy to get along with, quick and thorough. Most importantly, he taught me valuable things to ensure that my computers keep running smoothly. He also responded immediately when I left him a message. He represents Stemp very well.